Page FAQ Template

Frequently Asked Questions

Please email us with any questions or details needed to complete an order, especially if they are not listed below:

Q: Can any pattern be painted?

Q: Are the sizes universal?

A: The shirts are slightly oversized, the sizes are not universal, they start from XXS to XL. We usually recommend buying a size smaller than usual for other shirts (for example, if you wear size M, we recommend ordering size S)

Q: How long does it take to complete an order?

A: The duration of an order is between 5 and 15 working days, depending on the complexity of the paintings and the number of products ordered, but we always have the possibility to take on certain special, last-minute orders (anniversaries, etc.)

Q: How to wash painted clothes?

A: Colored painted products should preferably be washed by hand, in order to preserve the intensity of the colors, water temperature 30 degrees. If there are stains, apply the local solution and then rinse well, only then wash the product completely. Rinse and hang to dry. If they need to be ironed, they can be ironed with or without steam, on the inside of the product on the side with the design, do not put the iron directly on the painted side.

Q: The shirts have a label with information about the composition and cleaning instructions inside.

A: The colored black painted products are preferably hand washed, in order to preserve the intensity of the colors, water temperature 30 degrees. However, they can also be washed in the washing machine, Delicate or Handwash program, water temperature 30 degrees and minimum centrifugation. 

Q: Do the colors fade when washed?

A: No, the colors will not fade if the products are washed according to the instructions sent by us. The paints used are quality paints, special for textiles.

Q: Can I paint my own products/products with defects?

A: Yes, you can also send your own products, provided that all the costs related to round-trip transport are borne by the customer. Products with small defects can also be customized/painted, to be "hidden" by painting.

Q: Can men's shirts or other products be painted?

A: Yes, we can customize and paint men's shirts, slippers, you just need to send us an email with your idea and the details of the product and we will assist you with the best way of personalization through painting.